With publishers scrambling around in the wake of Facebook’s algorithm changes last year, a number of previously undervalued news platforms started to spark publishers’ interest. Namely Apple News and Flipboard, these news platforms were able to position themselves as a healthy addition, if not direct replacement, for traffic numbers lost on Facebook and other platforms.
Growing user base
Both Apple News and Flipboard, to name just two of the major news platforms available to publishers, started to show increased traffic numbers throughout 2017 and 2018.
Flipboard claims to have 100 million active users, and many fall into the 34 – 54 age range, which is particularly valuable for advertising revenue. Apple News is slightly more guarded about the amount of users they have. The last time they released any official data was in 2016 when they claimed to have 70 million active users, up from 40 million the previous year. There’s no reason to suggest that hasn’t grown in the years since.
A recent report by Slate stated that even though Apple doesn’t publicize any “industry-wide figures”, it does share data with its media partners, “and that data is as encouraging as the data coming out of Facebook is dispiriting.”
A human touch
Both Flipboard and Apple News have been praised for their use of a human touch. After feeling the agony of being constantly burned by some of the other platforms like Facebook, and the difficulty for some publishers in communicating with them, publishers have been pleased with their relationships with the news platforms.
A major publishing exec told Digiday that she was really pleased with the communication from the Apple News team, who is headed up by Lauren Kern, a former senior editor at The New York Times. “They’re attentive, and you have the sense they’re human beings that are trying to nurture a relationship of some kind.” Another source echoed their sentiment by praising Apple’s attentiveness: “Apple is all-in on the publisher charm offensive right now. They’re determined to be the non-Facebook.”
This human touch extends to more than just contact with partners. Both Apple News and Flipboard employ a large team of editorial staff who select and position articles inside the feed, and even tweaking headlines and pictures for maximum effect and exposure on the app.
So what’s the catch?
While both Apple News and Flipboard have brought relatively big influxes of new traffic to publishers, there hasn’t been the same enthusiasm about the monetization of the users, mostly with Apple News.
As a platform, Apple News does not send traffic direct to the publishers’ website, and so the publisher cannot monetize using their own ad stack, much in the same way as Facebook’s instant articles work.
In fact, according to the study by Slate of their Apple News traffic, Senior Product Manager Chris Schieffer said that although their referrals from Apple continued to grow exponentially, the revenue from these users was minimal. “I did one back-of-the-envelope calculation that startled me,” Schieffer said. “Slate makes more money from a single article that gets 50,000 page views on its site than it does from the 6 million page views it receives on Apple News in an average month.”
Attempt at appeasement
In March of this year, Apple announced that they would begin to allow publishers to insert their own Google’s DoubleClick for Publishers, which they thought would solve some complaints about monetization, but they do not allow for programmatic or targeted ads, rather only direct deals sold to brands.
Apple’s big pitch to publishers now involves their acquisition of Texture, a subscription service that will afford readers access to 200+ publications for $10 per month. While this sounds like a promising revenue stream for some publishers, even with Apple splitting the profits, some news outlets with paywalls already in place would stand to make significantly more revenue if the user subscribed to their own service rather than Apple’s.
Even though monetizing Apple News’ referrals hasn’t been a major success to date, some publishers are confident that Apple will eventually figure it out and work with them to improve. Digiday quoted Michael Kuntz of Gannett media as saying that their traffic is steady, and even though the revenue isn’t there yet, he’s confident that it will improve. The Global Head of Digital for Bloomberg, Scott Havens, also echoed his sentiment and added that he hopes “Apple will eventually give publishers seamless and scalable ways to monetize their audience.”
Essentially zero effort
On the other side of the spectrum, Flipboard is proving to be a promising traffic source, and it is without all the preconditions that come with Apple News. Publishers can connect to the application with a simple RSS feed and apart from a small snippet being shown inside the app, traffic is directed back to the publisher’s website, and hence their own ad inventory.
Sam Robson, the Audience Development Director from Time Inc., was full of praise for Flipboard and their integration process: “It’s essentially zero effort, which is really attractive. So many platforms need bespoke content. We’re not in a position where we can throw time and resource at something and just hope it makes money in the future.”
Publishers who have been using Flipboard for some time are seeing the benefits, with big players like Time Inc. reporting that it is now their 4th biggest traffic source behind Facebook, Google and Twitter, and Conde Nast Britain claiming that their numbers now rival those they receive from Twitter.
The general consensus among publishers experiencing success with Flipboard is that it is relatively hassle-free, the traffic is steady if not huge, they are not adamant about keeping users in their app, and that there is definitely room for growth in the future.
Just another platform for concern?
One worrying factor for publishers is the prospect of being beholden to yet another platform. With the increasing traffic from Apple News and Flipboard, and no signs of that going anywhere but upwards, can publishers afford to be reliant on another platform that may eventually control their destiny?
As with what happened with Facebook, publishers enjoyed incredible success and were then sacrificed to the ‘Fake News gods’ when they were seen as disposable. Publishers are just as wary to sign up as they are intrigued by a new platform’s value. “What if it works? Then Apple News owns us,” an exec told Digiday.
Publishers are looking for a platform that is willing to offer them a bigger slice of the revenue generated, especially when it’s their content that the platforms are aggregating and ultimately, fueling users to return.
Reaching the right audience
Ultimately, the need for diversification of traffic and non reliance on single platform will drive publishers to platforms such as Apple News and Flipboard. However, what is one of the shining lights of both is the genuine referrals publishers receive from them. People who are using these applications are there for one purpose – to read and discover content, unlike social media – and publishers are not in competition from pictures from friends’ vacations or hilariously cute dog videos.
The referrals received from Apple News and Flipboard are highly engaged with the content – with both platforms allowing for multiple customizations of the feeds by the reader’s specific interests. Engaged readers tend to mean increased page views, and hence more ad views, which will boost revenues. These factors should allow for continued growth in the future and loyal readership who might well be enticed into subscription fees in the future, which is Apple’s goal, and if they can do it, maybe Flipboard can too.
Worth the hassle?
Considering the positive traffic numbers coming out of Apple News and Flipboard, and the relatively hassle-free usage on the publisher’s side, it seems as though these platforms are useful sources of diversification. There are some challenges to overcome to monetization but there’s nothing to suggest that the situation won’t improve as they develop. As with all platforms, it’s important not to rely on one source as a basis for a business model and manage the referrals properly from a revenue standpoint.